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Ground Service Operations Advisor

22/09/20 15:17
12 Applications
Job Type:
€8000.00 per month , including bonuses

Ground Services /Job Description

·         Manage the day to day operations to meet organizational performance plans.

·         Implement and enhance a daily operating report process that measures effectiveness to plan for the operation.

·         Monitor measure and report on operational issues, opportunities, development plans and achievements.

·         Manage direct reporting staff; implement training to improve skills and to insure a satisfied front line workforce.

·         Develop forward focused station planning to predict staff and equipment requirements.

·         Build a strong operation work group by identifying weaknesses and implementing processes and training to close those gaps.

·         Provide leadership and guidance by coaching, counseling and mentoring the Supervisors and front line workforce on a day to day basis to directly enhance their skills.

·         Ensure activities meet with and integrate with organizational requirements for quality, health and safety, legal, environmental and general overall objectives.

·         Assist the Supervisors in the day to day operations.

·         Review work performance to ensure staff is meeting company requirements.

·         Ensure customer service standards are met and/or exceeded.

·         Take corrective/disciplinary actions when necessary.

·         Oversee and provide training for Supervisors and front line workforce to ensure they are incompliance with the company safety standards and procedures. Update and maintain training files as required.

·         Ensure all ramp vehicles and equipment is being properly maintained.

Knowledge, Skills and Competencies


·    At least 5 years of extensive Ground handling operational experience.

·    Able to perform all aspects of Ground including Loadmaster, handling hazardous materials, fueling, Catering, security, etc.

·    Ability to organize and perform multiple assignments in a high stress environment.

·    Ability to interact, communicate and maintain relationships with clients, vendors, customers in all levels

of management.

·    Proven ability to lead and manage the activities of a diverse and work force.

·    Skilled problem solver with leadership qualities.

·    Excellent communication, decision and management skills.


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